By Richard Hepworth, President of Trelleborg Marine Systems
With a global client base, we place great emphasis on the need to consistently review how we best service all regions. As such, as part of our ongoing commitment to better serve our customers through local presence, we are proud to announce that we are expanding our docking and mooring service, making it easier for all our customers to reach us, whenever they need to.
Whilst previously we sold our docking and mooring product portfolio out of our Manufacturing Centre of Excellence facility in Melbourne, we understand that this wasn’t ideal for those of our customers based in other locations around the world.
Therefore to ensure our customers, whether based in Asia, Oceania, South America, China, Japan, IMEA, Europe or America, have access to the same high quality support, from conceptual design through to aftersales care for docking and mooring equipment, our marine systems operation is now giving customers access to a dedicated docking and mooring representative who can speak the local language and work in the local time zone.
For more information, visit the website.